Child Safety Standards

1. Age requirements

Pinters is restricted to users who are of legal drinking age in their country (18+ in the UK and most of the EU, 21+ in the US). Accounts identified as belonging to anyone under that age are removed.

• Every user provides a date of birth at sign-up and is gated against the minimum age for their region.
• Misrepresenting age is a violation of our Terms of Service and results in account removal.
• If we become aware of an underage account, we lock and delete it and remove the content posted from it.

2. Prohibited content and behaviour

The following are strictly prohibited on Pinters. We will remove the content, terminate the account, and report to authorities as required by law:

• Child sexual abuse material (CSAM) in any form — photos, videos, drawings, AI-generated imagery, or text.
• Grooming, solicitation, or attempts to contact minors for sexual purposes.
• Sexualised content depicting or implying minors.
• Sextortion, the non-consensual sharing of intimate imagery, or any sexual content shared without consent.
• Trafficking, exploitation, or any content that endangers a child's safety.
• Links, usernames, or messages that direct users to CSAE material on or off the platform.

3. How we enforce these standards

• In-app reporting. Every user, post, message, and group can be reported from inside the app. Reports go directly to our safety team.
• Blocking. Users can block any other user at any time, which cuts off all direct contact and visibility.
• Human review. Reports are reviewed by our team. Confirmed CSAE content is removed immediately, the account is terminated, and evidence is preserved for law-enforcement referral.
• Proactive detection. We use abuse-prevention tooling, rate limits, and pattern detection to surface suspicious behaviour for review.
• Law-enforcement cooperation. We respond to lawful requests and proactively report suspected CSAE to the National Center for Missing & Exploited Children (NCMEC) and equivalent authorities in other jurisdictions.

4. How to report a concern

If you encounter content or behaviour on Pinters that violates these standards, please report it immediately:

• Inside the app — tap the report icon on any user, post, message, or group.
• By email — [email protected]. This inbox is monitored by our safety team and is the dedicated channel for child-safety reports.

If a child is in immediate danger, contact your local emergency services first. In the UK you can also report to the Internet Watch Foundation or the CEOP Safety Centre. In the US, report to the NCMEC CyberTipline.

5. Designated child-safety contact

For regulators, law enforcement, and reporting bodies, our designated point of contact for CSAE matters is:

• Email: [email protected]
• Response time: we acknowledge reports within 1 business day and act on confirmed CSAE within 24 hours.

6. Legal compliance

Pinters complies with applicable child-safety laws in the jurisdictions where we operate, including the UK Online Safety Act, the EU Digital Services Act, and US federal reporting obligations under 18 U.S.C. § 2258A. We preserve and report content as required by those frameworks.

7. Updates

We review these standards regularly and will update this page when our practices change. The "Last updated" date above always reflects the current version.